Voice • Chat • SMS • WhatsApp • Email

Agentic AI products that ship outcomes—
not just conversations.

Stand up production-grade voice and messaging in days, not months. Add booking, drop‑in WebRTC voice, outbound campaigns, and omni‑channel integrations without re‑platforming.

Products

Four focused products. Use one—or combine them for an end‑to‑end, outcome‑driven stack.

Xpectrum Appoint

Appointment Scheduling

AI‑assisted booking across voice, chat, SMS, WhatsApp, and email with live calendar sync.

  • More booked slots, fewer no‑shows
  • Google/O365 sync, reminders, reschedule/cancel
  • Multilingual & compliance‑ready
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VoiceKit

WebRTC Voice for Any Chatbot

Drop‑in, low‑latency voice with barge‑in, STT/TTS, handoff, and analytics.

  • LiveKit/WebRTC core, ~sub‑second latency*
  • Interruptible TTS & agent barge‑in
  • Handoff to human; call recording & QA
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DialDrive

Outbound Calls for Any Service

Programmatic campaigns for reminders, renewals, reactivation, surveys, and more.

  • Campaign builder, segmentation, A/B tests
  • A2P/TCPA opt‑in & consent management
  • Outcomes webhooks; transcripts & QA
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OmniBridge

Add Voice / WhatsApp / SMS / Email

Integrations layer to bolt omni‑channel into apps, CRMs, and helpdesks without re‑platforming.

  • APIs, SDKs & webhooks
  • Chatwoot, HubSpot, Zendesk, Salesforce connectors
  • Policy pack: A2P 10DLC, WA BSP, email IP warmup
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Xpectrum Appoint

Appointment Scheduling that actually books.

Turn missed calls and messages into confirmed slots. Run across voice, chat, SMS, WhatsApp, and email with real‑time calendar sync and smart follow‑ups.

Calendar native

Google / O365 sync, resource calendars, buffers, time‑zones, recurring rules, and ICS invites.

No‑show control

Multi‑channel reminders, smart reschedules, and waitlist backfill to reduce leakage.

Pre‑built flows

Missed‑call → booking, follow‑up "+1 day", intake forms, and payments via secure handoff.

Compliance‑ready

HIPAA/SOC2 options, audit trails, consent capture, and data‑retention controls.

VoiceKit

Give any chatbot a natural, interruptible voice.

WebRTC voice in a drop‑in SDK with STT/TTS, barge‑in, and human handoff. Built on battle‑tested infra.

Low latency

Optimized audio path with jitter buffers and echo control for clear, real‑time dialogs.

Interruptible TTS

Barge‑in support so users can speak over long utterances; context safely preserved.

Handoff & QA

Escalate to a human agent when needed. Recordings, redaction, transcripts, and analytics included.

SDKs

Web & mobile SDKs with a few lines of code. Works with your existing bot stack.

DialDrive

Outbound that respects consent—and moves the needle.

Run reminders, renewals, reactivation, and survey campaigns. Manage consent, track outcomes, and route follow‑ups automatically.

Campaign builder

Segment lists, set cadences, A/B test scripts, and measure contact & completion rates.

Compliance built‑in

A2P 10DLC registration, opt‑in/out, DNC handling, time‑of‑day rules, and audit trails.

Outcome webhooks

Push bookings, payments, and survey results into your CRM or data warehouse in real‑time.

Voicemail & retries

Smart retries, voicemail drop, and fallback to SMS/WhatsApp/email if unreachable.

OmniBridge

Add channels to your stack—without re‑platforming.

Plug voice, WhatsApp, SMS, and email into CRMs, helpdesks, or your app with robust APIs, SDKs, and webhooks.

Connectors

Chatwoot, HubSpot, Zendesk, Salesforce, custom webhooks, and data sync patterns.

Templates

Pre‑built flows for missed call capture, lead nurture, and transactional notifications.

Failover routing

Deliver across channels with intelligent fallback and unified conversation history.

Security & policy

A2P/WA policy enforcement, email IP warmup guidance, and SSO/SAML for enterprise.

See it live

Tell us what outcome you want—bookings, renewals, lead recovery—and we’ll show the product that delivers it.